Awesome Support – E-Mail Support Add-on
In Stock
Description
Tired of logging in to your support site every time a client answers a ticket? With the e-mail support add-on you can reply directly by e-mail! Users can even create a new ticket and account by simply sending an email to your designated support address!
Whenever something happens on your support site (a client opens a new ticket, an agent replies to an existing ticket, etc), an e-mail notification is sent out automatically.
With this add-on enabled, there is no longer a need to log into the support site to reply to a ticket. Agents and clients can simply reply to the e-mail and their message will automatically be added to the ticket.
To use this add-on you will need an e-mail address dedicated to the support system. You won’t need to check the inbox; Awesome Support will do it for you.
At a frequency you decide, the system will check your inbox. If there is an e-mail from a client or from an agent, the system will retrieve it, delete it from the inbox and add it to the ticket’s discussion. Of course, a new e-mail notification will then be sent to the proper person.
2 reviews for Awesome Support – E-Mail Support Add-on
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Q. Item Support Update Lifetime?
A: We are do not support Update Free. You can not buy old version and request update latest version. Please create ticket Request Update before buy, if you see old version in OrderCode.
Q. Can I download previously purchased products??
A: Yes, you can download previously purchased products. The download limit is 30 days from the date of your successful purchase. (We are do NOT support Update Free or Re-Download if item Deleted).
Q: What if the product version on the website is not the latest?
A: Please contact me for updates to the product you plan to purchase. If you buy an older version, consider changelog carefully from the author before you buy. Make sure you can use the version we offer. Because we will not refund.
Q: Download Limit?
A: Unlimited downloads. But will expire after 30 days. After 30 days, you no longer have permission to download the product.
Tracee Demello (verified owner) –
OrderCode is the main source where I buy plugins. Their variety of product is big and the customer service is excellent. It’s the best place to find good stuff.
Farah Feagins (verified owner) –
Very well worth the money.