Frequently asked questions?

Download and Update?​

We are do not support Update Free. You can not buy old version and request update latest version.

Yes, you can download previously purchased products. The download limit is 30 days from the date of your successful purchase.

(We are do NOT support Update Free or Re-Download if item Deleted)

We do not support updates, so please contact me for updates to the product you plan to purchase.
If you buy an older version, consider changelog carefully from the author before you buy. Make sure you can use the version we offer.
Because we will not refund.

  • You can Create ticket request Update before buy. If CoderMarket show old version.
  • We are not support Update Free. You can not buy Old version and request Update Free latest version

All products presented on the website are downloaded directly from the developer websites and are original. We do not sell any products downloaded from third-party resources.

We provide open source software. You can check by yourself any product downloaded from our website and make sure that our files are downloaded directly from the developers and do not contain malicious code, viruses or ads.

To check the product for malicious code, for example, use the plugins Exploit Scanner, Wordfence, Acunetix WP Security, Sucuri Security, Antivirus, the service VirusTotal or the scanner Aibolit.

Support and Refund Policy​.

Support requests are being processed on business days from 9:00 to 18:00 (GMT +3) in the order they were received. Please note that most of them are handled within 24h – 48h, but sometimes (in very rear and complicated cases) you will have to wait 3-5 business days for our response. Of course, we always want to provide our support to you as quickly as possible. However, we understand that, to achieve that goal, we also need to balance our work and life.

Read More Support Policy:

https://codermarket.net/support-policy

We consider a refund within 30 days of purchase on a case-by-case basis and do not offer unconditional refunds. Due to the increasing of frauds in the industry (purchasing a product and then requesting a refund to get the product for free), we only grant a refunds in certain specific cases.

The products we provide are digital downloads, and we cannot limit their usage after downloading. Therefore, a refund will only be considered within 30 days after the purchase date.

However, you must first contact our technical support. We always try our best to solve such issues for our customers and we will surely issue a refund if we can not help the customer to solve them.

Read More Refund Policy:

https://codemarketplace.net/refund-policy

  • Lower price.
  • Original files without malware, viruses, or advertising.
  • All products work on an unlimited number of websites (domains) (unlimited license).
  • All products are available by direct links.
  • We regularly update products and constantly add new products, which are difficult to find anywhere else!