Awesome Support – E-Mail Support Add-on

4.00
2
$5.0

In Stock

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Description

Tired of logging in to your support site every time a client answers a ticket? With the e-mail support add-on you can reply directly by e-mail! Users can even create a new ticket and account by simply sending an email to your designated support address!

Whenever something happens on your support site (a client opens a new ticket, an agent replies to an existing ticket, etc), an e-mail notification is sent out automatically.

With this add-on enabled, there is no longer a need to log into the support site to reply to a ticket. Agents and clients can simply reply to the e-mail and their message will automatically be added to the ticket.

To use this add-on you will need an e-mail address dedicated to the support system. You won’t need to check the inbox; Awesome Support will do it for you.

At a frequency you decide, the system will check your inbox. If there is an e-mail from a client or from an agent, the system will retrieve it, delete it from the inbox and add it to the ticket’s discussion. Of course, a new e-mail notification will then be sent to the proper person.

2 reviews for Awesome Support – E-Mail Support Add-on

4.00

Average of 2 reviews

  1. Tracee Demello (verified owner)

    OrderCode is the main source where I buy plugins. Their variety of product is big and the customer service is excellent. It’s the best place to find good stuff.

  2. Farah Feagins (verified owner)

    Very well worth the money.

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Q. Item Support Update Lifetime?
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A: Unlimited downloads. But will expire after 30 days. After 30 days, you no longer have permission to download the product.

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